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Article Data
Article Ref
2505-SFLX-2764
Date Created
Fri, 28th Feb 2014
Date Modified
Fri, 4th Jul 2014

   Encoder triggered mode not working even though encoder is connected properly

Question 

The encoder is connected properly, but encoder triggered mode doesn't work. Why?

Answer 

Sensor Model All
Firmware Version 3.x
SDK Version n/a

The connection type is probably set wrong (e.g., standalone, Master 200, Master 400, etc.). Set the connection type correctly and check the encoder value and frequency on the dashboard.