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Article Data
Article Ref
7519-UDJV-3683
Date Created
Fri, 12th Jun 2015
Date Modified
Fri, 12th Jun 2015

   No live video

Question 

Why don't I see live video in the live video feed?

Answer 

The sensor may have become disconnected from its adapter, the computer's USB port, or the electrical outlet. If you've see that the sensor has been disconnected in any way, do the following:

  1. Reconnect the sensor.
  2. Select the Settings tab at the top of the screen in KScan3D.
  3. Select Reconnect.