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Article Data
Article Ref
7655-RYGZ-9685
Date Created
Thu, 20th Sep 2012
Date Modified
Fri, 4th Jul 2014

   No live profile data in the Gocator web interface

Question 

Why don't I see live profile data in the Gocator web interface?

Answer 

Sensor Model All
Firmware Version 3.x, 4.x
SDK Version n/a

To see live profile data in the web interface, ensure that the trigger mode is configured properly and that the Gocator is running.

The CPU and Speed indicators at the top of the web interface indicate if the Gocator is running. Verify if the Laser Safety Signal is enabled and the laser line is visible. The object must be within the measurement range of the Gocator. When using a FireSync Master, select the correct device in the Connection menu of the Gocator. Use the Auto Set function to automatically set the Exposure and Active Area settings to ensure that the full measurement range is being used.

The target must be also in the field of view.